Telephone support is available from 9.30 to 4.30 Monday to Friday on 01273 711736. Email requests can be sent to email@example.com.
Help us support you
Customers can help us by following the guidelines given below:
- If the query relates to a calculation, please save the case to disk before calling and have all the information entered available. This is especially important if you believe you may have discovered an error.
- If an error message occurs during installation or operation of any program, please note the exact text of the message and if possible the circumstances immediately before the message appeared.
For IT support staff
All our programs are standard 32 bit Windows applications. All mainstream versions of MS-Windows are supported from Windows 7 onwards. The programs are standalone executables written in C++ and do not require the presence of third-party libraries or database layers for operation. No special configuration should be required for terminal server or similar environments.
For instructions on running Quick Benefits Calculator on Chromebooks, please contact us. Chromebook support is currently experimental.